Weekend Till and Customer Service Assistant
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Position Overview & Specifications
Weekend Till & Customer Service General Assistant
Bicester Garden Centre
We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in customer service, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.
As a Till & Customer Service General Assistant, you will be responsible for:
Key accountabilities/primary responsibilities:
- Engaging openly with our customers with an energetic and can-do attitude
- Being able to provide exemplary and friendly customer service to all our customers
- Helping our customers with any queries they have and promoting the Diamond Club membership
- Processing customer purchases through our tills efficiently and accurately
- Organising customer deliveries
- Any other duties required by your Line Manager
You should be able to work on your own initiative, under pressure and at a fast pace in a team or individually and have a degree of flexibility.
ABOUT BLUE DIAMOND GROUP
Blue Diamond Group is the second largest Garden Centre Group, turning over £200m per annum with 39 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.
If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!
Job Types: Part-time, Permanent
Part-time hours: 8-15 per week
Salary: From £10.42 per hour
Benefits:
- Free parking
- On-site parking
- Store discount
Schedule:
- Day shift
- Weekends only
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Weekend Till and Customer Service Assistant roles across Blue Diamond's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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