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United States | United Kingdom
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🟢 Actively Hiring · Posted 24d ago ⏳ Closes in 67 days UK Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

Client Service Manager

Salary Range
£40,000 - £42,800
£3,333 - £3,567 / mo

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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.

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Corporate Registration Verified UK Companies House registration standing active
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Prevailing Wage Benchmark UK National Minimum Wage & Equality Act 2010 aligned
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Zero-Intermediary Direct Pipeline Direct candidate ATS submission. 100% free with zero recruitment charges.
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Corridor Right-to-Work Match UK Work Eligibility

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Chertsey, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark
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Position Overview & Specifications

The Opportunity

We are currently recruiting for a Client Service Manager based in Yateley / Chertsey with Home Working. This is a permanent position with Blue Square, supporting and working closely with our client Samsung, offering a salary between £40,000 - £42,8000 per annum with a great bonus.

This is the perfect role if you want the opportunity to:

  • Make an impact and be a key part of our service relationship with Samsung

  • Work with a leading brand and be a key part of the service team

  • Get full training and ongoing support to enable you to fulfil your role to the best of your potential



  • The Role

    As a Client Services Manager, it is your role to understand your clients and their needs, inside and out. You will be responsible for monitoring and progressing client initiatives, activity, requests, and end to end service management across your portfolio within Samsungs Mobile Experience Services and CE (Consumer Electronics) Training sector.
    Your new role will focus on Samsungs External Partner Service Centres, leading them to success through best in class service. You will also support our Consumer Electronics Trainers that provide vital training to our Early Life Support Specialists.

    You will ensure that effective and efficient services are delivered to contractual SLAs and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plans. You will be the expert in spinning multiple plates and pushing the boundaries, always delivering exceptional results.

    Key Responsibilities:

  • Client relationship management

  • Support Samsungs External Service Partners to deliver best in class services

  • Be the voice of the agency to the client, and the client to the agency to drive our service and proposition

  • Effectively manage and support all operational running of your allocated accounts

  • Develop strong relationships across internal departments to always ensure outstanding service delivery

  • Always looking to innovate and grow strategic opportunities and service delivery


  • Skill and Experience
    Essential:

  • Willing to embrace, live and embed our ETHIC values, Excellence, Together, Heart, Integrity & Curious

  • Previous account management / executive experience

  • Good commercial awareness and critical thinker

  • Experience and/or understanding of the retail/telecommunications industry

  • Excellent relationship-building and interpersonal skills

  • Able to adapt to change easily and work well under pressure


  • What’s in it for you?

  • Salary: £40K - £42,800 pa

  • Bonus: 20% Performance Related Bonus, 10% Accelerator Bonus

  • Company Sick Pay

  • Samsung Discounts

  • Life Assurance: 4 x annual salary

  • Perkbox
  • Candidate Selection & Onboarding Process

    1

    Application & Resume Screening

    Submit your tailored CV/Resume directly to the talent acquisition portal.

    2

    Technical & Competency Interviews

    Virtual interviews with the hiring manager and multidisciplinary team.

    3

    Formal Offer & Benefits Negotiation

    Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

    4

    Onboarding & Corporate Integration

    Equipment provisioning, team orientation, and commencement of duties.

    United Kingdom Right to Work & Skilled Worker Visa Guide

    Corridor Intelligence

    Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:

    🇬🇧 Skilled Worker Visa (Tier 2)

    Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.

    🏛️ Settlement (ILR) Pathway

    Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.

    ⚖️ Official regulatory reference: UK Visas and Immigration (UKVI) & Home Office Sponsor Register.

    Candidate Preparation Blueprint: Advertising & Public Relations

    Recruitment Insights

    Based on transatlantic hiring benchmarks for Client Service Manager roles across Blue Square Marketing's corporate sector, successful applicants typically excel across three core dimensions:

    1. Domain Competency

    Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Advertising & Public Relations.

    2. Behavioral & Leadership

    STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.

    3. Compensation Alignment

    Total compensation expectation aligned within the benchmarked £40,000 - £42,800 bracket, including retirement vesting and health parity.

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    Hiring Organization
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    Location: Chertsey, England
    Eligibility: UK Work Eligibility
    Schedule: Company - Private
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