Contact Centre Agent
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Halliwell Jones (Warrington) is looking for a Contact Centre Agent.
Your role
The position is located at our Warrington Centre which is a fantastic modern facility including BMW and MINI Showrooms, Aftersales and Bodyshop.
Your responsibilities:
- To deal with on a daily basis all inbound service calls for the group’s service centres in relation to service booking and other service-related items.
- To make outbound calls in relation to promotions, seasonal campaigns, service follow-up work and other service-related items.
- To maximise the revenue of the Group service departments through the upsell of products and services as well as the handling of customer objections.
Your profile
- Previous experience in a similar role working for a prestige brand.
- Excellent customer service skills.
- Reliable and focused.
- Ability to work well under pressure and tight deadlines.
- Ability to work within a team environment.
- Excellent attention to detail.
- Proven track record in telesales.
- Ability to use own initiative.
- Experience communicating with Senior Management.
- Technician Background (Desirable but not essential).
- Service Advisor Background (Desirable but not essential).
- Ability to work weekends.
Rewards
- 22 days holiday plus bank holidays AND your birthday off!
- Employee Car Scheme
- Family-run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career paths
- Life Assurance Scheme
Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, Competitive
Retailer
Halliwell Jones WarringtonLocation
WarringtonSalary
CompetitiveRef
Contact Centre Agent- WarringtonStarts
06 Feb 2023Closes
08 Mar 2023Brand
BMWContract Type
PermanentHours
Full-timeBusiness Area
Sales / Customer ServiceCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Transportation Equipment Manufacturing
Based on transatlantic hiring benchmarks for Contact Centre Agent roles across BMW Group Retail's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Transportation Equipment Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £15,774 - £23,686 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying Transportation Equipment Manufacturing openings directly to your inbox.
