Customer Service Executive
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Arnold Clark is looking for a Customer Service Executive.
Your role
At Arnold Clark you’ll be known as a Product Genius, but your role revolves around customer experience. Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle – they’re our in-branch experts.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience.
Day-to-day duties
- Helping your branch with various marketing activities – from snapping great stock images of our products to dreaming up inspiring content for our social media platforms.
- Preparing the showroom and cars for the day ahead.
- Organising and accompanying customers on test drives.
- Swotting up on our vehicles and manufacturers.
- Learning about our products so you can help our customers find the perfect fit.
- Providing relevant information and being there for our customers with all the answers.
Your profile
- You’ll be a confident communicator who understands that a positive attitude gets great results.
- Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
- A full UK driving licence.
- As happy working on your own initiative as you are in a team.
You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player.
Rewards
In return for your hard work, you’ll receive on-the-job training and great career development opportunities, plus one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous employee discounts.
Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, MINI, Competitive
Retailer
Arnold Clark GlasgowLocation
GlasgowSalary
£24,000 plus benefitsStarts
14 Mar 2023Closes
14 Apr 2023Brand
BMW, MINIContract Type
PermanentHours
Full-timeBusiness Area
Sales / Customer ServiceCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Transportation Equipment Manufacturing
Based on transatlantic hiring benchmarks for Customer Service Executive roles across BMW Group Retail's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Transportation Equipment Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £24,000 bracket, including retirement vesting and health parity.
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