Service Manager
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Position Overview & Specifications
This job has expired
Sytner High Wycombe is looking for a Service Manager.
Your role
As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.
You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Your profile
Previous experience in a similar role or a similarly demanding role would be ideal. Experience using Kerridge/ADP is not essential but would be advantageous, as you will use our internal systems to log work.
We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high-pressurised environment and have strong administration skills and the ability to prioritise workload in a fast-paced environment.
To be successful in this role, you will be extremely organised, have high attention to detail and be a great team player.
Rewards
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Bespoke Flexible Working Solutions
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle2Work scheme
- Free onsite parking at most of our dealerships
- One day a year paid voluntary / community work
- Business social events
Similar searches: BMW, Permanent, Full-time, Competitive, Technical
Retailer
Sytner High WycombeLocation
High WycombeSalary
Highly CompetitiveStarts
24 May 2023Closes
19 Jun 2023Brand
BMWContract Type
PermanentHours
Full-timeBusiness Area
TechnicalCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Transportation Equipment Manufacturing
Based on transatlantic hiring benchmarks for Service Manager roles across BMW Group Retail's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Transportation Equipment Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £65,427 - £76,427 bracket, including retirement vesting and health parity.
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