Data, Performance and Stock Analyst

Job Reference: 197168BR

Nottingham Support Office

Permanent

Full-time

Data, Performance and Stock Analyst - Fixed Term/Secondment

Boots Opticians have an exciting opportunity to join our team as a Data, Performance and Stock Analyst.

Reporting to the Supply Manager with a dotted line into our Vendor Manager, the role is responsible for supporting the business with data analysis and interrogation, all reporting requirements across supply chain and customer operations functions, providing insight to demonstrate performance vs. targets and extracting vital information from reports to provide effective insight.

This role can be performed between 30 to 37.5 hours Monday – Friday dependant on candidate preference

ABOUT THE ROLE

• The role sits within the customer operations function which comprises supply chain, contact centre and customer experience teams
• The role will report into the supply manager (supply chain) but have a dotted line into the vendor manager (contact centre and customer experience)
• Working alongside supply leads and customer experience managers the role will own all reporting requirements across both channels
• Interrogation of reporting received across various areas, insight will need to be presented in order to assess performance vs. target and understand forecasts and performance of stock sales
• Extensive knowledge of Microsoft packages and in particular excel is essential
• Building dashboards, presentations and reports are key tasks within the role
• Acting as a support to senior managers attending meetings to present performance and insight across both areas (supply and customer)

WHAT YOU’LL NEED TO HAVE

• Commercially focused with strong analytical and numerical skills
• Flexible and adaptable with the ability to prioritise and organize own workload
• Ability to manage expectations of key stakeholders
• Excellent attention to detail and problem solving skills
• Microsoft skills with advanced knowledge of excel
• Experience in building dashboards to present data
• Experience in data interrogation and presenting insight from this in a simplistic way
• Experience in contact centre reporting and practise (desirable with some understanding will be beneficial)
• Retail knowledge / understanding (not essential)
• Supply Chain knowledge / understanding (not essential)

OUR BENEFITS

• Boots Retirement Savings Plan
• Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
• Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria, outdoor seating spaces and dry cleaning service

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

WHY BOOTS OPTICIANS

Our purpose is to help everyone see what’s possible, so we’re looking for people who go the extra mile to change things for the better for our customers and our team members. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

To find out more about life and careers with us, click here.

WHAT’S NEXT?

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

For relevant roles, the following statement should also be included regarding pre-employment checks, please remove this sentence and the below statement if it isn’t relevant to your role:

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.