Team Leader

Use your team leader skills in work that’s exciting, varied and really matters!

As a Landside Response Higher Officer in our Small Boats Operational team, you’ll be playing a crucial part in the Saving of Lives at Sea operation and identifying vulnerable people who may require medical or welfare support.

This is a demanding team leader role where you’ll need to be resilient, empathetic and act with integrity. If you enjoy varied and rewarding work and want a challenge where no day is the same, we’ll help you shape a fantastic career and provide great benefits including:

· A minimum £16,000 additional shift allowance (our borders open 24/7), subject to periodic review

· Flexible work in a diverse organisation

· One of the UK’s highest employer contribution pensions from 26.6%

· Comprehensive law enforcement and personal safety training to develop your confidence and specialist knowledge

· A huge range of additional benefits to help you and your family

Your role

You will be managing a team searching and processing passengers arriving by small boats and providing visibility and presence to the general public and other Operational Response teams

Your team leader work will be mainly based at Dover or Ramsgate. Official vehicles are available at Essex and West Sussex ports for daily or short-notice travel to a variety of ports if necessary (you’ll need a full manual driving licence).

You’ll start with a minimum of 3 weeks of training at our hubs and then you’ll be leading a team and

· Acting as the Officer In Charge (OIC) and managing Critical Incidents

· Supervising the operational response to passenger arrivals

· Monitoring and recording team performance, attendance, e-learning and managing the budget

· Running regular meetings to create a positive environment where everyone feels empowered to make decisions

· Conducting freight searches, detection patrols and ensuring visibility in high-risk locations

· Managing caseworkers and their supporting documentation

· Collaborating with agency stakeholders from the wider operation

You’ll enjoy this career if you are

· Resilient, adaptable and relish variety with different shifts, locations and challenging and dynamic environments

· Able to keep calm, and act professionally and ethically to solve issues in sometimes difficult situations

· Genuinely interested in people, great at building relationships and can communicate clearly with empathy while keeping an open mind

· Able to lead, make the right decisions, and demonstrate professional behaviour and standards

· Objective, analytical and enjoy making reasoned recommendations based on valid information that can be justified

Click Apply and sign up for an online Q&A session to find out why this work matters.

Job Types: Full-time, Permanent

Salary: £32,000.00-£35,200.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Flexitime
• Free parking
• On-site parking
• Paid volunteer time
• Shuttle service provided
• Sick pay
• Wellness programme

Schedule:

• Day shift
• Flexitime
• Night shift

Ability to commute/relocate:

• Ramsgate: reliably commute or plan to relocate before starting work (required)

Work Location: One location