Coffee Shop Manager - Walsall
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Position Overview & Specifications
Coffee Shop Manager
40 hours a week working 5 days out of 7
Walsall, West Midlands
Summary: We don’t just sell products – we create shopping experiences!
We’ve provided a great catering offering along with premium brands at discount prices for nearly 40 years. Hugely proud of our past but always looking forward, we’re passionate about a better catering and retail future for our customers and our people. All our stores feature catering facilities where our customers can relax and enjoy a coffee break with one of our homemade specials or an express lunch.
We are changing the way we interact with customers throughout our stores and transforming our catering proposition. This is a role for a Coffee Shop Manager, with a thirst for success and a head for business, someone who will work closely with our Head of Catering to be responsible for the effective operation of our coffee shop.
Based in our Walsall store, you will be able to demonstrate a solid background within a quality catering environment and be able to work within a demanding and fast-paced environment with busy trading peaks communicating at all levels with excellent time- management skills, ideally with the experience to develop and support a team. Essential knowledge and experience of stock take and stock control is required.
What you’ll be responsible for: Helping to build the next-generation Boundary Outlet Experience!
- Passionate about food and customer service, have great people management skills coupled with the ability to demonstrate the highest standards
- Able to demonstrate excellent financial and commercial awareness including responsibilities for stock control/ordering and the maintenance of high standards and food hygiene
- Highly organised with great attention to detail and the ability to adapt quickly to ever-changing priorities and deadlines
- Self-motivated with the ability to manage own workload and possess a positive attitude
- A confident communicator with the ability to build strong relationships
The Perks:
- Company Pension Scheme
- Employee Assistance Program
- Long Service Awards
- Store Discount
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Coffee Shop Manager - Walsall roles across Boundary Outlet's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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