Client Relationship Manager
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Position Overview & Specifications
Reference
004412Close Date
02/05/2023
Vacancy detailsApplicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship
Job Profile
Client Services - Account Management
Title
Client Relationship Manager
Contract Type
Permanent
Job Purpose
Do you enjoy driving the successful delivery of key client programmes? This role might be for you.
In this role, you will be a key point of contact for existing law school clients and maintaining the relationship between BPP Law School and its exclusive clients to protect and grow the revenue.
As well as regular communications with the clients and provision of advice, you will also play a key role in overseeing the onboarding processes and ensuring courses are delivered as planned and on time
You will be working closely with Award Leaders and key internal departments and externally with the client, the Client Relationship Manager will be responsible for ensuring key client programmes run successfully to achieve client satisfaction and retention.
Choose a better work-life balance
With hybrid working available, youβll be able to split your time between one of our centres and wherever you choose to call home. Either way, youβll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated. In addition, youβll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded. On top of a competitive salary, we provide a generous annual leave entitlement of 28 days, and thereβs a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family. Brilliantly, you can also study any of BPPβs courses for free β be it a professional qualification or full degree.
Key Responsibilities:
Please refer to the job description.
Department
Law School - Staffing
Vacancy locationLocation
UK, Home & Office Based, Home and Office Based
Candidate criteriaCandidate Criteria
What we're looking for
You will have a proven track record of managing successful relationships with clients, have experience in project management skills, managing complex activities to tight deadlines and passionate about providing excellent client service with a positive approach to dealing with people.
Sound like the perfect fit? Apply today.
Contract Hours
37.50
FTE
1.00
Salary
Competitive
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Client Relationship Manager roles across BPP Education Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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