Product Owner - Web and CRM

Full Time, Permanent

Join the successful in-house Digital Services Team of our vibrant city’s local government.
We are transforming existing services, driving digital transformation initiatives and enhancing our services to better serve our customers.
Would you like to join an organisation that affects the lives of an entire city’s population? Would you like to join a friendly development environment to deliver robust services? Would you like to grow skills and experience with us?

Responsibilities include

• Work in partnership with Delivery Managers for multi-disciplinary agile delivery teams to deliver excellent new products
• Develop an expert understanding of the users’ needs and champion these in the delivery of your product
• Bring together views and input from a wide range of contributors, such as senior stakeholders, front line staff, developers and analysts in order to create prioritised product features and define product roadmaps

Skills required

• Strong track record of the successful delivery and management of high-quality digital products/services
• Experience of representing a group of customers, resolving their competing priorities.
• Strong presentation and communication skills, with the ability to confidently articulate the rationale for product and service decisions.
• Enthusiasm for working in collaborative, cross-functional teams.
• Skilled at appropriately challenging the accepted way of doing things, eliciting innovative solutions.

Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, agile working, a healthy work life balance and membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
If you have any questions or would like further information, please contact Nick (nick.swailes@bristol.gov.uk) and/or Amy (amy.mcguire@bristol.gov.uk)
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.