Aircraft Satellite Technical Engineer

British Airways has been flying for over 100 years and our success has been driven by our team’s passion and drive for excellence. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story.

Great journeys require first-class aircraft. That’s why our world class engineering function is so important to the British Airways customer experience. In our team, you get to work in unrivalled facilities on one of the most diverse fleets around. Get ready to push your engineering skills to ensure our customers fly in the safest, most reliable aircraft in the skies.

In return for keeping our fleet at the forefront of the sector, you’ll receive great rewards and lots of scope to develop your engineering skills and progress your career.

The Role

This role is located at London Heathrow leading our Licensed Aircraft Engineers, Technicians and Mechanics on shift to oversee 300+ departures every day.

It is divided into two main areas; Resource and Technical management, providing leadership to our Engineers.

Resource Management

• Deliver the operation to defined production targets ensuring alignment to the maintenance plan and aircraft compliance
• Provide effective leadership of maintenance colleagues, setting and managing clear expectations to deliver the operation on the day
• Allocate tasks as required by the maintenance plan
• Champion high-quality standards, monitor trends, and oversee continuous improvement in order to define and implement permanent solutions
• To ensure communication of aircraft in work status, and oversee requirements between Planning and Production departments
• You will be the point of contact for all Engineers, flight crew and planning

Technical expertise

• Provide technical support as first point of contact for operational colleagues
• Provide technical feedback to business stakeholders as appropriate, including Technical specialists and Planning
• Support engineers with complex technical issues, you will need to understand technical documents and new technologies
• This is a front line role and you will be actively engaging with the engineers rectifying the defects

Who you will work with

• Duty Shift Managers
• All Engineering Production Grades
• Ramp/Base Planning
• Engineering Control Centers
• Technical Support Group (Part M)

You will need

• Aircraft maintenance CAA Part-66 B licence holder with demonstrable experience of certifying in an aircraft maintenance environment
• We will accept applicants with any commercial type ratings (BA Type specific training is available)
• Current BA type rating desirable

Skills and Expertise Required

• A combination of technical experience and leadership behaviours
• Problem solving and acting on own initiative is meaningful so you can make timely and informed decisions with an ability to bring together and understand complex information
• Ability to interpret technical publications to make fact-based decisions in a challenging operational environment is key. To combine these capabilities with a creative, flexible and adaptable approach
• Strong collaborative skills are needed as you develop a team
• Strong prioritisation, planning and organisation will mean you can deliver the British Airways operation on time
• Good influencing skills