UX Designer

Are you an experienced UX Designer? Do you have a strong technical skill set, able to create exceptional digital customer experiences that deliver value and impact quickly?

We're looking for an experienced UX Designer to join our dynamic team and help embed user insight and user centric thinking across the business, ensuring we offer an outstanding digital experience for our users.

About the role

As a UX Designer, you’ll work in the team responsible for leading the digital design and user experience for the British Heart Foundation. The role involves working on our digital customer experiences delivering inspirational design ideas, intuitive UX expertise and best practice – whilst staying abreast of new themes in digital design and customer experience engagement trends.

The British Heart Foundation (BHF) is driving digital change to deliver more personalised customer journeys and experiences for our supporters and donors. And in turn help grow fundraising income and provide health information and support to the 7.6m people living with heart and circulatory conditions in the UK.

The Digital team is responsible for strategically developing, delivering, and optimising digital experiences for BHF customers.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With an outstanding portfolio and deep knowledge of design principles and methods, you’ll be a bold and brilliant UX designer with strong expertise delivering conversion focused products and content offers to market, that serve and delight customers across mobile and web.

Delivering the best customer experience through a design thinking process is your passion and you’ll be able to bring all stakeholders on the continuous improvement journey.

You’ll be a strategic problem solver with the ability to intuitively understand a wide range of audiences and customer needs and build lasting relationships across the organisation.

With solid knowledge of responsive web design, UX for accessibility and inclusion, and a track record of staying ahead of UX trends, you bring good experience of creating wireframes and digital prototypes (ideally with experience in platforms such as Figma, Adobe XD or similar)

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.

As part of the interview, you will be asked about the BHF website and how you think it could be improved so please take a look around the website as part of your preparation.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV, a link to your portfolio, and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.