Assistant Shop Manager

Assistant Shop Manager Location: Nairn
Contract type: Permanent
Hours per week: 21 hours
Salary: £19,428 per annum, pro rata
Are you a retail superstar who is passionate about helping make a difference?
We’re hiring!
The British Red Cross is looking for a dynamic Assistant Shop Manager to join our friendly charity shop team in our Nairn Shop. This is a fantastic opportunity to further develop your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.
Retailing with a difference
Helping people in crisis begins at your local charity shop.
Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 6,500 volunteers and 700 paid staff. We are one big team that loves meeting people from all walks of life.
In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street. From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
Alongside the shop manager, you will help to create a brilliant shopping environment and provide an excellent customer experience in store. You will support the manager to oversee a team of dedicated volunteers, supporting their induction, management, and development. Together, you'll all represent the British Red Cross to a high standard and embody our core values.

"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
This role could be for you if:

• You’re a retail superstar with the experience and know-how from working in a shop environment.
• You're a people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
• You're commercially savvy who has a good understanding of financial targets and measures, alongside proven IT skills.
• You’re a flexible worker

The closing date for applications is 23.59 on the 12th of April 2023. Please note, we reserve the right to close applications early, given high volume.

For support with completing your application, please refer to 'additional documentation' guidance attached.

We offer a wide range of staff benefits, including:

• 36 days holiday (inclusive of bank holidays) per annum - pro rata for part time staff
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy
• Discounts from a range of online and high street retailers

Connecting human kindness with human crisis