Customer Service Assistant (Security)
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Brook Street are delighted to be working with our Public sector client to recruit a Customer Service Assistant (Security) on a temporary basis. This role requires a resilient individual with consistently high standards of security, safety and customer care. An Ideal candidate should be presentable, approachable and have excellent written and communication skills and a keen eye for safety and security experience.
The Package / what is on offer?:
Customer Service Assistant (Security)
Full Time 35 hours
Shift work, days/nights/weekends.
Temporary - 4-6 months (could be extended)
Glasgow Central Station
£11.30 per hour
Job Description:
" Ensure the security integrity of the facility.
" Ensure the safety and security of our client`s staff and visitors.
" Manage the access and egress of the staff & visitors.
" Manage the daily occurrence Log.
" Carry out internal and possible external patrols.
" Patrols of the premises internally & externally using a patrol recording system.
" Any other associated security duties as required.
The Skill set:
" Strong communication skills, in both oral and written forms.
" Ability to understand the perspective of and interact with diverse people.
" Well-presented and groomed.
" Comfortable working at night.
" Experience in security.
Schedule:
12 hour shifts
Day, Night & Weekend shifts
To progress in this role, you will have to pass Disclosure clearance and 3 years of work referencing, and undertake a drug and alcohol test.
We look forward to receiving your application. Please note, due to large amounts of applications, we are not able to respond to everybody.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Customer Service Assistant (Security) roles across Brook Street's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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