Technical Business Analyst

Business Analyst

Job Req ID: 11032 Posting Date: 2 Jun 2023 Function: Data & AI Location: One Braham (4140), London, United Kingdom Salary: Negotiable Technical Business Analyst - Active Intelligence
Digital, Data & AI – Manchester or London ( Flexible / Hybrid )
Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and for our communities. We need you to help us do this.
We are looking for an experienced Business Analyst (Active Intelligence) who has a background in data analytics and technology. You will work closely with the Product Managers and development Scrum teams to deliver behavioural Insight capability for our Active Intelligence product set. The role is to be the inward facing detailed-driven individual as part of the product management function within Active Intelligence.
You are passionate about using data to drive actions and are able to present your analysis to technical and non-technical audiences. You will have a strong track record of driving change in global organisations. You will be confident working in a fast-paced environment and able to overcome challenges quickly. You will be delivery focused with excellent stakeholder management skills and work effectively with the business, product and technology teams.
Data-driven automation and decision-making have never been more critical to BT. We’re creating the best personal experiences for our customers to help them make informed decisions and that mission is all underpinned by high-quality data. This role will play a critical part in the creation of BT Digital.
Delivering quality digital features and solutions for our customers is at the heart of everything we do. As a Business Analyst, you will provide expert functional and technical design capability within the team. You will ensure that our solutions are designed to meet both the customer and business needs whilst matching expectations for ROI, quality, reliability and speed to market
What You'll Be Doing

• You will be an integral part of the squad supporting the shaping and delivery of various customer-facing propositions & your responsibilities will include (but will not be limited to)
• Working closely with Product Managers, architects, engineers and the design team to gather the requirements that define the technical solutions and ensure they meet the needs of both the product & technical roadmaps
• Ensure all solution artefacts conform to Agile methodologies and practices
• Define solutions that promote simplicity, re-use of components and advocate product solutions that are robust and focus on providing an excellent customer experience
• Proactively share emerging technologies and improvements to Agile methodologies & ways of working to help build the community
  

We'll also need to see these on your CV

• Proven experience working in a large-scale Digital, Agile environment.
• Delivering to challenging timescales in a technical environment
• Ability to deal with conflicting demands across propositions in different stages of the delivery lifecycle
• Working within multi-discipline squads with both onshore/offshore members whilst maintaining a strong working relationship
• Ability to understand complex business, IT design and development requirements taking into consideration their functional and non-functional needs
• Work collaboratively within cross-functional teams, building relationships with internal and external stakeholders to elicit requirements & acceptance criteria to ensure the business objectives and product vision is being delivered.
• Understand complex issues, identify root causes, analyse options, develop recommendations and deliver solutions which result in business growth
• Develop initial requirements, break down business problems into epics, features and user stories and manage through change control
• Present analysis and process reviews to stakeholder and project groups
• Facilitate and manage workshops and meetings with business and technology
• Identify risks and track them through to resolution, utilise tools such as Jira to manage tasks, produce project status updates and ensure issues and risks are communicated to stakeholders appropriately
• Support business testing to ensure readiness for change (e.g. UAT, Training, documentation etc.)
• Implement process improvements and system deployments
  

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Private Medical cover
• Share save scheme
• 50% off BT and EE mobile pay monthly or SIM-only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• 30% discount for friends and family on EE mobile pay monthly and SIM-only plans

About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics to supporting the emergency services to investing more in research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
How To Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by-step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!