Business Sales Advisor
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Position Overview & Specifications
Business Sales Advisor - Retention
Job Req ID: 17738 Posting Date: 9 Jun 2023 Function: BT contact centres Location: Doxford, United Kingdom Salary: 23,500.00 Where: Doxford Park, SR3 3XN Start Date: 9th August 2023 Full Time: Permanent Salary: £23,500 plus 30% on target bonus The RoleWe’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment.
We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months.
Of course, we’ll provide comprehensive training to successful candidates where you’ll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers.
You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. You will answer, and respond to, customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures.
What we are looking for- Customer focussed – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
- Creative in approach to generating revenue
- Excellent communication skills – knows how to demonstrate, promote and sell
- Be passionate, ambitious and driven in your career
- Ability to build strong relationships with customers and colleagues at all levels
- £23,500 with 30% on target bonus, with potential to exceed depending on performance
- On target bonus paid during training
- 22 days paid holidays
- Choice of working Full time in the office or 3 days with 2 days working from home
- World-class training and development opportunities
- Share option and pension scheme programmes
- Flexible benefits to fit around you
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Telecommunications Services
Based on transatlantic hiring benchmarks for Business Sales Advisor roles across BT's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Telecommunications Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,500 - £23,500 bracket, including retirement vesting and health parity.
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