Commercial Manager

Commercial Manager

Job Req ID: 17783 Posting Date: 9 Jun 2023 Function: Commerical Services Location: 1 Braham Street, London, United Kingdom Salary: Competitive and great benefits Why this job matters This role falls under our Networks Services division. This role can be based at our strategic sites that include Bristol, Manchester, London or Birmingham.

Network Services needs to establish a coherent, end to end contract lifecycle management (CLM) function to bring rigor and compliance to >£500m of contract spend with the aim to reduce contract and value leakage. In order to realise this, the CLM team will implement and maintain a contract management process with focus on supplier performance, implement continuous improvement across the supplier base and establish a sustainable value pipeline that delivers the high quality standards expected by our customers.
What you’ll be doing You will lead stakeholders in the resolution of high-risk contract related issues and challenges to drive successful outcomes. You will take ownership for a set of supplier contracts and manage the in-life relationship to provide value generating opportunities, short and long range risk mitigation and ensure supply chain sustainability.
In addition:

• Implement appropriate supplier governance to effectively manage third parties, participate in supplier relationship governance discussions, monitor targets and key performance indicators (KPIs) reporting and publish a holistic view of supplier contract performance.
• Maintain accurate management information and business reviews for your supplier set and provide analytical insights and solutioning on existing contracts.
• Facilitate the risk management process, helping to ensure the supply chain risks associated with supplier contracts are clearly understood, controlled and continuously reduced, and supports frequent reporting and analysis of standardised performance indicators to measure results.
• Coordinate with stakeholders to maximise the value of contracts throughout BT Network Services to bring optimised commercial constructs.
• Develop strong relationships with key internal and external stakeholders to deliver objectives.
• Identified process improvement and continuous improvement initiatives that will help BT Network Services meet it’s budgeted MTP (Medium Term Plan) obligations.

You'll have the following skills and experience
Skills

• Managing risk - You act as a subject matter expert in identifying, assessing and responding to risks. You apply expert judgement to consider the business opportunities and advise key decision makers so they take the right risks at the right time.
• Use data analytics - You coordinate and establish the development and use of data analytics to make decisions. You provide comprehensive technical expertise to deliver data analytics capability.
• Measuring effectiveness - You identify, set up and modify reports and tools to track operational performance for multiple areas. You guide others to review, analyse and interpret the data to generate insights for decision-making.
• Business partnership - You advise your stakeholders and help them to navigate through business changes. You use other subject matter experts as needed to develop solutions and appropriately challenge.
• Partnership management - You identify and select new partners to align with our strategic goals. You lead partner relationships and take responsibility for managing performance levels and alignment with regulatory requirements.
• Be agile - You actively demonstrate collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer.

Experience

• Ability to build credible relationships underpinned by data and trust.
• Collaborated with multiple stakeholders with conflicting objectives
• Knowledge to interpret commercial constructs and understand their bottom and top line impact
• Used data to substantiate recommendations and influence decision making

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off BT and EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• 30% discount for friends and family on EE mobile pay monthly and SIM only plans

Our leadership standards Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.