Senior Manager
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Position Overview & Specifications
Senior Manager, Learning Experience Delivery (Leadership & Talent)
Job Req ID: 15104 Posting Date: 08-May-2023 Function: HR Location: Snowhill, Birmingham, United Kingdom Salary: Competitive Salary & Great Benefits Senior Manager, Learning Experience Delivery (Leadership & Talent)Birmingham or Bristol – hybrid working 3 days in the office, 2 wherever. Few organisations in the world have the scope, complexity and scale of opportunity as BT do. That’s a grand statement, but it’s so true.
At the heart of our people strategy, is to build the careers, capabilities and skills to transform the world of digital communication... So that we see a connected, diverse, digitally enabled workforce, delivering today and prepared for tomorrow.
What are we looking for in our Senior Manager, Learning Experience Delivery?
The Learning & Apprenticeship function sits within Colleague Experience and is responsible for providing a broad of Learning, Leadership and Talent products and services across BT Group, enabling individuals to access development that helps them to perform and realise their potential and supporting the business to build the capabilities it needs now and in the future.
Looking for
- Leverages insight to develop clear a Leadership and Talent product vision and roadmap aligned to business priorities, constantly reviewing and iterating to maximise impact.
Experience
- Learning, Organisational Development or Talent Development subject matter expertise and the design and implementation of career and skill programmes.
What experience is required for our Senior Manager, Learning Experience Delivery?
- Learning, organisational development, training and the design and implementation of career and skill programmes.
- Managing strategic relationships.
- Experience across HR including learning, HR Generalist, project management, OD or another comparable area.
- Managing in a large, complex, matrix environment.
- Leadership of people and process change through a virtual team or group of people whose formal line management is elsewhere.
- Experienced in the collation of business cases that demonstrate customer needs, the requirement for change and a full return on investment.
- Lead projects with a high likelihood of ambiguity, scope change, redeployment of investment, and reprioritisation.
- Data and/or business analytics experience to make or influence decisions.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, and people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate differences. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck into tough challenges, pitch in with ideas, and make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
What’s in it for you? What are the benefits?
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Benefits of working for BT include:
- Upto 15% bonus
- 25 days’ annual leave (not including bank holidays)
- Pension scheme - you contribute 5%, BT contributes 10%
- Family Healthcare
- Discounted BT broadband and BT Sport, BT TV and Mobile
- Share option schemes
- Season ticket loan and cycle-to-work schemes and many more flexible benefits to fit around you
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network
- Volunteering days, so you can give back to your local community
- Whatever your, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at BT
How to Apply
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by-step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application! BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so if you’re selected for an interview, please let us know if there are any adjustments we can make that would be helpful for you.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Telecommunications Services
Based on transatlantic hiring benchmarks for Senior Manager roles across BT's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Telecommunications Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,672 - £69,042 bracket, including retirement vesting and health parity.
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