Technical Pre-sales Consultant

Technical Pre-sales Consultant

Job Req ID: 10190 Posting Date: 10-Mar-2023 Function: Sales and Commercial Location: Hatfield Business Park, Hatfield, United Kingdom Salary: Competitive, with excellent benefits Closing Date: 22/03/2023
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The role: This role sits in the BT One Phone pre-sales team. Key purpose of this role is to engage with/ support the BT Sales Channels in selling BT One Phone solutions and improve quality of orders. The role includes detailed demonstrations and discussions on the full capabilities of BT One Phone solution based on exploring and understanding of customer requirements. You will develop and being accountable for a Solution Design to meet the customers functional and commercial requirements.
Your core duties include:

• Act as the technical point of contact during the sales cycle, participating in discovery calls, running customised demonstrations, understanding and providing solutions to customers challenges, being a thought leader and trusted advisor, while building strong relationships with prospects, and participation in Sales account team meetings where required

• Contribute to BT bid documents (incl. RFI’s) detailing how BT One Phone meets functional, technical requirements

• Working with the Channel to make them self-sufficient to generate quality leads, qualify them, close these leads and where appropriate do initial demonstrations. This may include providing training, putting in place demonstration capabilities, conducting sales and commercial workshops and supporting lead generation activities.

• Underwrite and document Solution Design so that the BT proposal meets customers functional, technical and commercial requirements.

• Provide channel insight on the BTOP experience (product features, functionality, CX, etc) to the product management team - identify customer requirements, provide in-life feedback on product/ service performance, assessment of product development/ improvement opportunities

• Identify and own continuous improvement initiatives across pre-sales collaborating across wider BTOP/ BT teams as required

• As and when required support other BT One Phone functions in liaising with Customers in project kick offs and in life service issues

Skills and experience required:

• Good understanding of the telecommunications sales channel, its competitors and their propositions across mobile and IP telephony

• Experience of being able to articulate/design/propose/sell FMC, Cloud and unified communications solutions

• Proven commercial experience in creating pricing strategies for deals across SME’s and larger customers

• Coaching sales teams on how to improve sales volume, average revenue per user (ARPU) and order quality, proactively identifying and driving improvements to internal processes where required

• Proactive, results-orientated, motivated, self-starter

• Very good MS Office skills (Word, Excel, PowerPoint) and high quality written and oral presentation skills

• Positive high impact communications, interpersonal and relationship management skills up to Director level

• Proven success in driving sales within a matrix organization

• Flexible to travel to the customers to support Channels across the UK

Benefits include:

• Competitive pension contributions

• Purchase discounted BT shares

• Options including childcare vouchers, private healthcare, season ticket loan

• Discounted products including broadband and BT Sport

• Access to 100s of retail discounts including the BT shop

Flexible working: BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

What happens next? This advert closes on 22/03/23, after which the hiring manager will review all applicants and provide feedback.
Who is the BT Group
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..