Server/Waiter/Waitress

Calling all pioneers and mavericks: find your tribe at B&L. Join us on our journey to become world leaders in lobsters and pioneers in burgers. If you have unbounded creativity, shared enthusiasm and pure expertise then reach out; we're confident that by working together, a truly extraordinary union can be born.

Duties

• Ensure compliance with the opening hours of the restaurant
• Wipe down the benches
• Align the tables
• Polish and set up all the tables with napkins and cutlery
• Clean, refill and place salt and pepper on tables
• Ensure all the stations are supplied
• Ensure all condiments are stocked up and placed on tables and stations
• Refill the stations with glass cloths, sanitizer, napkins and wet wipes
• Refill dessert fridges and dessert toppings
• Ensure all the tills are restocked with till rolls and PDQ rolls
• Ensure the toilets roll dispensers are restocked
• Refill soap and hand cream
• Ensure bins are clean and empty
• Ensure staff room is clean
• Ensure orders are repeated to the costumers before processing them (food and drinks)
• Ensure orders are correctly communicated to the kitchen via squirrel
• Ensure customers are aware of delays and waiting times
• Ensure important information is shared with the other members of the staff
• Set up costumers tables with correct cutlery according to their food order
• Ensure food is served quickly and to the highest standard
• Collect payments
• Ensure customers had a pleasurable meal/experience
• Restock stations with napkins, wet wipes and sauces
• Wipe down all chairs and benches
• Sweep floor thoroughly
• Place sauces in fridges
• Clean the station
• Ensure dirty laundry is placed in correct bags
• Empty all the bins including toilet bins
• Clean staff area
• Polish remaining cutlery
• Place all chairs on tables

What’s in it for you?

• 
  Competitive hourly rate from £14.80 - £15.10 (inclusive of non-contractual tronc)
• 50% team discount – hope you like lobsters.
• Working a bank holiday? – We’ve got you—double pay!
• 
  Birthday off? – For sure. An extra day of annual leave alongside 5.6 weeks holiday.
• Pension scheme – the older you will thank you.
• Need flexibility? Let’s make it happen.
• Your restaurant, your success. Quarterly bonuses for management teams.
• Want to run your very own Burger & Lobster?– we grow our own. 67% of our GMs are homegrown, and 100% of our Head Chefs.
• Need help? We partner with Hospitality Action to support you when you need it.
• Hungry? – free meals when you’re working Double Shifts.

Who we are:
Food innovation and team member education are what makes us tick. And our utter obsession with all things burgers and lobsters makes it easy. With a heart for provenance and the drive to continually source only the highest quality ingredients around, whether that’s our food or team members, our recipe is simple: source the best, treat it with respect and have a great time along the way.

You’ll need to be:

• Give an award-winning welcome to each of our guests
• Able to deliver exceptional service
• See hospitality as a career, not just a job
• Can play well with others, after all, we’re all one big team
• Able to cope well in a fast-paced restaurant environment- you’ll have done this before

Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis.

Only successful candidates will be contacted for interview/voluntary trial shift.

All applicants will be required to prove that they are legally allowed to work in the United Kingdom. INDFOH