Administration Assistant/Receptionist
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Position Overview & Specifications
Towerview Care currently require an Administration Assistant / Receptionist to join our team at Burton and Trent Court in Burton on Trent.
Reporting to the Administrator and working alongside each other, we are looking for friendly, confident individuals that have a professional, confident telephone manner with an ability to meet, greet plus sign post visitors and deal with queries. Support includes the smooth running of the homes with a particular focus on reception and telephony services.
The successful post holders will be responsible for running the reception, communicating with all areas of the homes and undertaking word processing as directed. The ability to maintain confidentiality is essential. Other duties will include: filing, assisting with recruitment, typing and dealing with correspondence within given timescales, minute taking for meetings, and undertaking any other duties of a similar nature consistent with this post in order to provide a quality service.
Candidates will need to have a good working knowledge and experience of MS Word and MS Excel. Experience of working in a care home environment is desirable however a passion for engaging with working age or older adults with dementia and associated conditions is essential.
In return we offer:
· 28 days holiday
· Appraisal bonus
· Shine like a diamond award
· Free Enhanced DBS check
· Ongoing training
· Excellent rates of pay
· Personal development opportunities.
Work Remotely
- No
Job Types: Full-time, Permanent
Salary: £11.00 per hour
Benefits:
- Company pension
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
It is an expectation, that all staff working within any of Towerview Care homes, will be fully vaccinated against covid-19
Ability to commute/relocate:
- Burton-On-Trent, Staffordshire: reliably commute or plan to relocate before starting work (required)
Experience:
- receptionist: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Administration Assistant/Receptionist roles across Burton and Trent Court's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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