Benefits Team Manager (Quality Assurance)
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Business Smart Solutions is seeking an experienced Benefits Team Manager to supervise and manage a team of Benefits Officers. The successful candidate will manage a Housing Benefit / Council Tax Support team dealing specifically with Quality Assurance & Changes in Circumstances.
The role is full-time (36 hours per week) and can be worked fully remote (home based).
Equipment will be couriered.
The successful candidate will support delivery of an integrated, high quality, customer focussed service supporting those in need of assistance with rent, council tax or in financial hardship.
Requirements
- Advanced knowledge of the Housing Benefit regulations 2006 & Decisions & Appeals Regulations 2001
- 5 years experience of Housing Benefits, Council Tax Support and Local Welfare Provisions
- A competent Capita One (Academy) user
Job Types: Full-time, Temporary contract
Contract length: 3 months
Salary: £27.33 per hour
Benefits:
- Housing allowance
Schedule:
- Monday to Friday
Application question(s):
- Do you have 5 years experience of Housing Benefits, Council Tax Support and Local Welfare Provisions?
- Do you have advanced knowledge of the Housing Benefit regulations 2006 & Decisions & Appeals Regulations 2001?
- Are you a a competent Capita One (Academy) user?
Experience:
- Local Government: 1 year (required)
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Benefits Team Manager (Quality Assurance) roles across Business Smart Solutions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27 - £27 bracket, including retirement vesting and health parity.
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