Subsidy Officer (Capita One / Academy)
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Position Overview & Specifications
What you'll work on
Our London Based client is looking for someone with comprehensive Housing Benefit knowledge and assessment experience to join our team. This is an important role in helping make sure that Housing Benefit subsidy is maximised and that it is correctly awarded.
As Subsidy Officer you will be involved in testing and reconciling Housing Benefit awards for our external auditors, this involves carrying out in-depth validation, verification, and reconciliation of cases selected for the Subsidy audit. You must be confident in your knowledge of Housing Benefit legislation, procedures and the Academy system to deal with complex claims and undertake the reviews for audit purposes.
A few things to note
- The rate for this role is £25.53 per hour Umbrella
- The role is until 11/06/2023 initially
What we're looking for
- You will also assist in identifying and correcting system and user discrepancies in benefit awards.
- You will also work on collating statistical data for senior managers and completing statutory returns for DWP and other agencies.
- You must have extensive knowledge and experience of both Housing Benefit and Council Tax Reduction, and an excellent understanding of the legislation for these schemes.
- You must also have experience handling complex information and reconciling internal and external systems for audit. You will also need a solid understanding of a variety of IT systems including Academy and Civica and be a proficient Excel/Google sheets user.
- You should have good communication skills and be able to respond to queries with professionalism and sensitivity. This can be a challenging and pressurised environment and you will need to be able to manage and prioritise your workload.
Job Types: Full-time, Temporary contract
Contract length: 3 months
Salary: £25.53 per hour
Benefits:
- Housing allowance
Schedule:
- Monday to Friday
Application question(s):
- Do you have experience handling complex information and reconciling internal and external systems for audit?
- Do you have a solid understanding of a variety of IT systems including Academy and Civica and are a proficient Excel/Google sheets user?
- Do you have good communication skills and are able to respond to queries with professionalism and sensitivity?
- Do you have extensive knowledge and experience of both Housing Benefit and Council Tax Reduction, and an excellent understanding of the legislation for these schemes?
Experience:
- Local Government: 1 year (required)
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Subsidy Officer (Capita One / Academy) roles across Business Smart Solutions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26 - £26 bracket, including retirement vesting and health parity.
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