Shift Leader
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
At Caffe Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.
Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.
What you can expect:
- Brilliant training – you don’t need experience to join us as a barista
- The opportunity to grow your career and develop personally and professionally
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift
- 50% off all handmade drinks and 40% off everything else when you’re off shift
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team
- Length of service recognition
- Access to our benefits platform, with hundreds of discounts, rewards and offers
Why choose us?
When you join us, you’re joining a family - whether that’s your team, the regular customers of your café, or the local community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There’s something for everyone.
Our Shift Leaders in this location earn £10.52 per hour.
If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
At Caffe Nero you really can be you, with us.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for Shift Leader roles across Caffe Nero Exeter Queen St's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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