Planning & Operations Manager (Volunteering)

Invaluable connections. Unmissable events. Millions raised changing lives. PLANNING AND OPERATIONS MANAGER (VOLUNTEERING) £42,000 - 47,000 per annum Reports to: Head of Volunteering Department: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week (We are open to a variety of flexible working requests) Location: Home-based with national travel Closing date: 19 March 2023 23:55 Closing date continued Recruitment process: Competency based Interview date: 28/29 March 2023

• Internally this role is known as Volunteering, Planning and Operations Senior Manager

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you. We are looking for an inspiring and ambitious Planning and Operations Manager to join our Volunteering team. Thanks to our dedicated supporters and volunteers, we’ve been at the heart of progress that has seen cancer survival in the UK double over the past 40 years. Thousands of others volunteer their time and skills or fundraise to help us beat cancer. We’re hugely proud of our volunteers, and we’re delighted to be Investing in Volunteers accredited, the UK quality standard for good practice in volunteer management. Within the Planning and Operations Manager role, you’ll use your experience of project management, planning and operations to create and own key processes to support the vital work of our volunteering team. You’ll play a key role underpinning the volunteer teams activity, ensuring we are on target in delivering our ambitious strategy. What will I be doing?

• Provide leadership, support and direction to the volunteering team to set a clear vision, clear the path and inspire.
• Provide a single view of the Volunteering Strategy and the Volunteering op’s plan delivery and progress, embed this across the Volunteering team so team members at all levels understand where we are against the plans.
• Work in collaboration with the MFE planning functions and other CRUK functions to run the annual planning cycle process for the Volunteering team. Take the centralised process and adapt this for the Volunteering Team to ensure it is fit for purpose.
• Lead on key internal operational relationships, primarily at senior level, which are critical to the success of the volunteering strategy. (Supporter Services, Insight and Performance Team, HR, Compliance, etc).
• Project Manage operational requirements.
• Create, own and drive key processes to support the work of the volunteering team across priority areas (E.G Surveys).

What skills are you looking for?

• Experience of delivering successful strategies and operating plans
• Excellent knowledge of project management and planning tools coupled with the ability to maintain an overall plan across a complex array of projects and services in a fast changing environment.
• Business process development, implementation and improvement.
• Strong communication, stakeholder engagement and management skills, with the ability to quickly get buy in and work collaboratively.
• Strategic thinker, making future focussed, insight led decisions and articulating these clearly.
• Capable of implementing and managing change in a dynamic and diverse organisation
• A flexible approach, to comfortably manage ambiguity and changing environments.

What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. For the full job description and more information about working with us view our candidate pack How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk. . There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner. If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at recruitment@cancer.org.uk. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.