Student Wellbeing Administrator
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Position Overview & Specifications
Applications from administrators with prior experience is essential.
The Role
The role involves working with the Student Wellbeing Services team to provide administrative support for staff and students. This involves being the first point of contact for students and staff. This role is essential in supporting the smooth running of a range of student support services. The ability to deal quickly and confidently with phone calls, emails, online referrals and other procedures accurately and consistently is essential.
The Person
The post holder will be highly computer literate with an excellent working knowledge of the MS Office 365 suite. Knowledge of MS Bookings and SharePoint is desirable. Prior experience of administrative support in a professional setting is essential. The successful applicant will have:
- Excellent interpersonal, verbal, and written communication skills.
- Proven ability to work well in a team.
- Ability to prioritise and work flexibly and accurately in a busy environment.
- Excellent attention to detail
- Highly organised and methodical approach to work
The Benefits
At Canterbury Christ Church University, we offer a huge range of discounts and benefits to our staff, including:
- A commitment to ongoing personal development
- A purchasable TOTUM card that offers a range of retail savings,
- Free eye tests through our eye care scheme
- Generous annual leave and closure days between Christmas and New Year
- Smart working by arrangement
Sound like the perfect fit? Apply today.
Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging.
Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you... #yourCCCU.
Additional Information
This post comes with excellent benefits including a 17.5% Employer contribution pension scheme, as well as discounts for private health care (BUPA) and many stores, restaurants and health clubs in the area. In addition, you will have the opportunity to work in an enthusiastic, vibrant and friendly department.
How to apply
Start date for applications: 27th of April 2023 Closing date for applications: 14th of May 2023
Interviews are to be held: 24th of May 2023
If you require further information regarding the post please feel free to contact Sue Hopkins via sue.hopkins@canterbury.ac.uk Or 01227 922030 (strictly no agencies, thank you) quoting reference number REQ04191.
Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.
Please note applications must be made online via the University website; details sent directly via email cannot be considered.
Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Student Wellbeing Administrator roles across Canterbury Christ Church University's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,197 - £23,662 bracket, including retirement vesting and health parity.
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