Sales Assistant
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Position Overview & Specifications
Location: Andover
Contracted Hours Available: 6
This is a Fixed Term Contract.
Main ResponsibilitiesWe are passionate about celebrating our customersβ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and weβre proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But donβt worry, youβll have lots of fun along the way and youβll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their lifeβs moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- To work with the team unloading and unpacking the deliveries
- To assist with stock takes, which may include working outside the storeβs normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore donβt worry if youβre not available all hours of the day β just tell us via the application form when you are available to work!
The Ideal CandidateAre we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and weβre proud of it! We work very hard to meet the needs of our loyal customers. We understand work β life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change. Above all, youβll be customer focused and will bring your best to the team!
About The CompanyWhat's in it for you?
- 15% staff discount
- Mycardfactory β discounts on everything from holidays to shopping, to mobile phone contracts
- Save As You Earn schemes, save directly from your salary
- At least 28 dayβs holiday, including bank holidays
- Employee Assistant Programme
- Workplace Pension
- Card Factory Foundation (our charity)
- Loyalty awards (length of service awards)
- Excellent development opportunities via our internal Acardemy programme
- Cycle to Work scheme
- Working hours & shift patterns which suit both you and the store
- Please note due to insurance purposes candidates have to be over the age of 16 to work at Card Factory.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Gift, Novelty & Souvenir Stores
Based on transatlantic hiring benchmarks for Sales Assistant roles across Card Factory's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Gift, Novelty & Souvenir Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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