Heritage Assistant - Part Time
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Position Overview & Specifications
An exciting opportunity has arisen for a committed individual with excellent customer service skills to join the team at Cathays Heritage Library.
About the job
Cathays Branch and Heritage Library provides library services offering a wide variety of books and computer access. We also provide access to the Cardiff Heritage and Local Studies Collection, where you can view historic documents, maps and photographs.
What We Are Looking For From You
The successful candidate will assist in the delivery of a full Library service, along with carrying out general office duties including using digital systems & supporting events held within Cathays, Community Hubs & Libraries
You will be required to support customers using our services to resolve enquiries and to provide customer focused delivery of Hub & Library services and information provision.
You will have experience of providing excellent customer service, work well in a team and have a flexible approach.
You will have exceptional communication and IT skills and the ability to resolve enquiries in a positive and constructive manner.
Additional information
The ability to speak other languages, in particular Welsh would be an advantage.
This post is part time and will work 18.5 hours per week. The pro-rata salary is £10,046 per annum.
We welcome applications in both English and Welsh.
Applications received in Welsh will not be treated less favourably than English applications.
Weekend and evening working will be required on a rota basis and location of work may vary.
The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process, please contact Thomas Wong –Thomas.Wong@cardiff.gov.uk.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
Additional Information:-
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Job Reference: PEO02899
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Heritage Assistant - Part Time roles across Cardiff Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,812 - £21,968 bracket, including retirement vesting and health parity.
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