Senior IT Technical & Operations Support Technician
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Senior IT Technical & Operations Support Technician
•Carlisle, Newcastle or Workington (hybrid working available)
•36.25 hours per week
•Permanent
•£37,041 - £40,865 (FTE based on 36.25 hours per week) + benefits package
Castles & Coasts Housing Association (CCHA) is currently looking to recruit a permanent, full time Senior IT Technical & Operations Support Technician (36.25 hours per week) based in Carlisle, Newcastle or Workington (hybrid working available) with a salary of £37,041 - £40,865 per annum.
Working within the IT Team and as part of the wider Business Improvement Team, you will ensure effective service delivery ensuring the security and availability of our business systems, network infrastructure and Office365/Azure platform. You will have experience of service desk management (Ideally aligned to ITIL best practice), supporting technical colleagues in a collaborative and fast-paced environment, and ensuring service standards are maintained. You will encompass technical support, drive continuous service improvement and contribute to the successful delivery of IT projects and overall IT Strategy.
If you like what you’ve read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with.
If you are looking to make a real difference to the service we provide to our residents, then please click the apply button on the vacancy listing on our website.
Closing date for applications: N/A, candidates are encouraged to apply at the
earliest opportunity
Interviews to be held: Remotely via Microsoft Teams, on an
ongoing basis until appointment made
Job Types: Full-time, Permanent
Salary: £37,041.00-£40,865.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Flexitime
- Sick pay
Schedule:
- Flexitime
Supplemental pay types:
- Yearly bonus
Work Location: Hybrid remote in Workington
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Senior IT Technical & Operations Support Technician roles across Castles and Coasts Housing Association Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £37,041 - £40,865 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
