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United States | United Kingdom
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🟢 Actively Hiring · Posted 24d ago ⏳ Closes in 67 days UK Corridor 🛡️ UK Work Eligibility 🏢 Company - Public

Customer Service Assistant (Nights)

Salary Range
£11 - £11
£1 - £1 / mo

Career Integrity & Compliance Audit Report

OP-VERIF-5FA78C17 ✓ Passed Inspection

This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.

✓
Corporate Registration Verified UK Companies House registration standing active
✓
Prevailing Wage Benchmark UK National Minimum Wage & Equality Act 2010 aligned
✓
Zero-Intermediary Direct Pipeline Direct candidate ATS submission. 100% free with zero recruitment charges.
✓
Corridor Right-to-Work Match UK Work Eligibility

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Ebbw Vale, Wales
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark
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Position Overview & Specifications

We currently have an opportunity for a Sales Assistant to work 16 hours per week in our outlet at Ebbw Vale.

What we are looking for..

  • No experience necessary as full training will be given
  • A good appreciation of customer service
  • Hardworking and reliable
  • Polite and professional

Interested? What is in it for you:

  • The salary for this role is £10.90 per hour (the Real Living Wage)
  • Flexible working hours per week
  • 20 days annual leave (pro-rata)
  • Access to our Discount scheme
  • Pension contributions
  • Life Assurance (Up to 4 times annual salary)
  • We have a strong culture of safety and compliance principles driven by our dedicated Safety F1rst and Doing the Right Thing initiatives
  • Focus on personal development and talent mean we are able to support our colleagues to thrive within a fast paced environment


About the role:

Using your excellent customer service skills, you will be responsible for serving our customers and going the extra mile to exceed their expectations.

Complying with company policy in relation to health and safety, cash management and stock management, you’ll play your part in ensuring the store remains compliant, and that it’s sales targets are continuously achieved.

About you:

You’ll have some customer service experience and excellent interpersonal skills. Ideally you will have experience of working with a retail store with the ability to deliver success in an enthusiastic and positive manner.

What you’ll receive:

The salary for this role is £10.90 per hour (the Real Living Wage). You’ll also receive other benefits including our discount schemes, pension contributions and commitment to your personal and professional development.

We have a strong culture of safety and compliance principles driven by our dedicated Safety F1rst and Doing the Right Thing initiatives. This, teamed with many programs of learning, development and talent nurture mean we are able to support our colleagues to thrive within a fast paced environment.

Working for us:

Our network of 83 locations UK wide offers an opportunity to progress within an organisation that is part of a FTSE100 company who have demonstrated consistent growth for many years. Our partnerships with Spar, Shell and Gulf enable Certas Energy to deliver growth in all areas of the business. In 2021 we launched our Retail Academy, a programme to support internal career progression within our retail and wider business.

The successful candidate will be offered the position on Certas Energy terms and conditions of employment.

Certas Energy Ltd is an equal opportunities employer.

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

United Kingdom Right to Work & Skilled Worker Visa Guide

Corridor Intelligence

Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:

🇬🇧 Skilled Worker Visa (Tier 2)

Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.

🏛️ Settlement (ILR) Pathway

Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.

⚖️ Official regulatory reference: UK Visas and Immigration (UKVI) & Home Office Sponsor Register.

Candidate Preparation Blueprint: Energy & Utilities

Recruitment Insights

Based on transatlantic hiring benchmarks for Customer Service Assistant (Nights) roles across Certas Energy UK Ltd's corporate sector, successful applicants typically excel across three core dimensions:

1. Domain Competency

Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Energy & Utilities.

2. Behavioral & Leadership

STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.

3. Compensation Alignment

Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.

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Hiring Organization
Certas Energy UK Ltd

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Location: Ebbw Vale, Wales
Eligibility: UK Work Eligibility
Schedule: Company - Public
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