Agile Business Analyst

Our technology team is the engine room of the business, providing bespoke systems that give CFC its competitive advantage in this dynamic marketplace. Within this role you will be exposed to a range of different business projects and opportunities that will make a material impact on profitability and efficiency in the business. As an Agile Business Analyst your role will be to take a broader business view and define solutions to business problems in features and stories

About the role

As an Agile Business Analyst, you will be working in one of our scrum teams and will be responsible for developing and prioritising the product backlog and working closely with the Product Owner to contribute towards the product vision and roadmap. You will gather information and requirements from the business and defining improvements to processes, ensuring that solutions are designed for optimal business performance whilst being developed efficiently but also maintaining technical quality.

• Conduct research & analysis in order to elicit shared understanding between the business and your team on deadlines, requirements and outcomes
• Document as is and to be business process
• Work collaboratively with the Product Owner to understand product strategy and define the roadmap.
• Aid in cultivating user empathy and commercial thinking in the team so that they understand the “why” of each initiative, feature and story, focusing on solving our user’s problems while always seeing the bigger picture
• Working with the team to develop, refine and prioritise features and user stories on your backlog ensuring stories have robust acceptance criteria and are focused on maximising business value.
• Ability to work with stakeholders and your team to balance the need for business change and technical improvement
• Build and maintain development team backlogs, and take an active role in Agile ceremonies such as daily stand ups, planning, retrospectives and demos
• Coordinate and take an active role in testing new and existing systems to ensure they deliver on agreed user value
• Work as part of the development team to successfully deliver initiatives and features based on agreed metrics and KPI’s
• Work closely with the software developers and testers throughout the entire development process

About you

The ideal candidate is an experienced business analyst or product owner with demonstrable experience working in an Agile team preferably within insurance or similar sector. You are naturally curious with an analytical approach, you care about how things work and have a passion for detail. Our highly regards skills and experience include

• Ability to grasp and document complex design concepts and business scenarios
• Agile analysis techniques including User story mapping and Impact mapping
• An excellent understanding of software development lifecycle - in particular Agile methodologies
• An good understanding of product thinking practices and user-centred design
• Strong stakeholder management skills to ensure everyone is aware of issues, priorities the status of progress and agrees to them
• Strong visual/verbal/written storytelling skills with an ability to elicit and then break down complex information into digestible formats for various audiences
• Ability to multitask and prioritise when working on multiple projects
• A naturally curious team player with a strong focus on discovery and understanding the why

Core values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

About CFC

CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.
Headquartered in London with offices in New York, Austin, Brussels and Brisbane, CFC has over 750 staff and is trusted by more than 100,000 businesses across 90 countries.
At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.

CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.