team member
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Position Overview & Specifications
Join our dynamic and innovative team at Chaiiology Cambridge!
We are searching for both front of house and kitchen staff who are highly enthusiastic individuals committed to delivering exceptional service and going above and beyond for our customers. If you possess these qualities and are ready to contribute to a fun, friendly, and forward-thinking team, then we invite you to join us.
Previous experience of at least 1 year in a customer-facing or commercial kitchen experience is preferred.
We are in search for flexible individuals who are available for day, evening, and weekend shifts. You must be eager to work in a team-oriented environment at our store in Cambridge.
Key Responsibilities:
- Operate cash register, handle cash and card transactions
- Make product suggestions
- Possess extensive knowledge of our product offerings and confidently answer customer inquiries and resolve any complaints
- Warmly greet customers and maintain a friendly and positive attitude throughout their experience
- Create a delightful atmosphere and provide the highest levels of customer service
- Maintain clean and tidy checkout areas
- Keep track of inventory and report shortages to supervisors
- Skillfully craft exceptional hot and cold drinks, along with delicious food items
Desirable Skills:
- Demonstrate innovation and enthusiasm in your work
- Communicate confidently and effectively
- Thrive as a team player, collaborating seamlessly with your colleagues
- Embrace openness and honesty as fundamental values
- Exhibit flexibility and adaptability in your work approach
- Display empathy towards customers, delivering a first-class service experience
- Multitask efficiently and perform well under pressure
- Take initiative and work independently with minimal supervision
- Attention to detail
- Demonstrate outstanding punctuality and excellent organizational skills
Job Type: Zero hours contract
Salary: £6.00-£11.00 per hour
Benefits:
- Discounted or free food
- Employee mentoring programme
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Cambridge: reliably commute or plan to relocate before starting work (required)
Experience:
- Food preparation: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
Reference ID: CHAII01
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint:
Based on transatlantic hiring benchmarks for team member roles across Chaiiology's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to .
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £6 bracket, including retirement vesting and health parity.
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