Full Time Fragrance Expert

Full Time Fragrance Specialist Location: Selfridges, Birmingham Contract: Full-Time 37.5 hours, any 5 in 7 days, Permanent Your role @Chanel Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Promoting key business objectives and KPI’s as appropriate and ensuring you work as a team to achieve personal and team targets. You will provide a continued and elevated focus on CHANEL fragrance, delivering expert consultations which immerse Clients further into the brand. Whist you will need to take the lead and drive sales of CHANEL fragrance, you will also be expected to promote makeup and skincare
What impact you can create at Chanel:

• You will create an exceptional experience for our Clients which is authentic and tailored to their personal needs
• Contribute to the brand’s growth in the Fragrance market by acting as an ambassador
• Demonstrate the highest level of expertise within Fragrance
• Take the Client on a journey to discover the heritage of CHANEL and bring fragrances to life through storytelling
• Play an integral part in building CHANEL’s portfolio of Clients through data capture in line with the brand’s expectations

• Take responsibility for driving the sales contribution to the overall performance on the counter
• Using your unique collection of strengths to enrich the overall experience
• Take ownership for the impact you make within the wider team

This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview
What you will bring to the role:

• A collaborative and team focused approach
• Ability to build relationships quickly and create a team spirit, with a flair for collaboration
• A sharing mindset that will continually nourish the Client experience
• A personal passion for creating a memorable Client experience

• A highly motivated and committed approach, with a can-do attitude
• Ideally you will bring with you experience of working in a Client facing role
• A confident approach in delivering Fragrance workshops and events to enrich the Client’s experience
• Inspire Clients through story telling. Underpinned by expressive, descriptive and eloquent language
• A strong understanding of the world of perfumery

• An understanding of how to drive the business and be adaptable to an ever-changing retail environment

You are energised by:

• Working in a highly collaborative environment that encourages people to perform at their best
• Creating an inspirational and supportive work environment for your team

• Thriving in an environment where personal growth is encouraged
• The ability to showcase your Fragrance knowledge with your colleagues to further develop their understanding and skills
• Using empathy to understand Client’s needs and identifying opportunities

What you would gain from this experience:

• Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage
• You will be empowered to take ownership of your impact within the brand
• Additional training within fragrance to develop your skillset

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.