Service Advisor
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Position Overview & Specifications
Location: Warrington Salary: Up to £32K OTE Closing date: Wednesday 26 July 2023
Service Advisor
Location: Milner Street, Warrington
Salary: Up to £32,000 OTE per annum dependent upon experience
Full Time, Permanent
Looking for a career and not just a job? Are you a self-motivated individual with the desire to succeed? Would you like to work for a company who won the Motor Trader Customer Care Award 2022? Well look no further!
We are the fastest growing family business in the Northwest and are looking for ambitious, hardworking people to join the team. We have an exciting opportunity for an enthusiastic, intelligent, and experienced Service Advisor to join our established, busy branch in Milner Street! If you have experience within the motor trade or a background in hospitality or retail with a talent for customer service, then we would like to hear from you.
As a company we offer a wide range of industry-leading benefits for our dedicated staff to ensure they have a good work-life balance and are well rewarded for their hard work. These benefits include:
- Up to 35 days of paid leave a year
- Competitive basic salary for all employees
- Bonus and commission payments
- Family car benefit scheme
- Employee of the Month scheme with prizes including holidays to the Company apartment
- Employee discount savings scheme
- Company sick pay scheme
- Confidential Wellness Support
- Full training and support for all employees
- Experience in all aspects of Service reception and although dealership experience is preferred, it is not essential
- Commercially minded with strong customer-handling experience with a hardworking and enthusiastic nature
- Excellent CSI record would be preferred
- Experience in cash-handling with honesty and integrity
- Strong computer skills and experience of Dealer Management Systems would be preferred
- Full driving licence with no more than 6 points preferred
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Motor Vehicle Dealers
Based on transatlantic hiring benchmarks for Service Advisor roles across Chapelhouse Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Motor Vehicle Dealers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,000 - £32,000 bracket, including retirement vesting and health parity.
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