IT Support Analyst - Prestwick
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Position Overview & Specifications
Reporting to the IT Manager in a small but very busy IT Team. The primary responsibility will be first line support for desktop and laptop computers.
Your Responsibilities will be:
- New computer (desktop & laptop) builds and redeployment
- Providing first line support for desktop & laptop issues
- Providing first line support for Office 365
- Providing support for MFD’s
- Windows 10 support
- Managing user accounts
- Mobile device management
Requirements:
- Strong working (demonstrable) knowledge of Windows 10, Office 365, Sophos AV, Active Directory
- O level or GCSE A-C standard grades
- Maths
- English
- Science
You must currently hold the right to work in the UK – proof is required for as part of our shortlisting stage
Operating Environment
Monday to Thursday 08:30 – 17:00
Friday’s 08:30 – 14:30
30 minutes is provided for lunch
What We Offer
- 7% employer contribution to pension
- EAP Programme
- 25 days annual leave per annum
- Support for training, to widen your skills and knowledge (bonding may be applicable)
To apply for this role, please click the link and upload the following:
- a copy of your CV
- a copy of your passport
Job Type: Full-time
Schedule:
- Day shift
Ability to commute/relocate:
- PRESTWICK: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Taxi & Car Services
Based on transatlantic hiring benchmarks for IT Support Analyst - Prestwick roles across Chevron Aircraft Maintenance's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Taxi & Car Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,005 - £39,351 bracket, including retirement vesting and health parity.
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