Packing and Despatch Team Leader
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Position Overview & Specifications
We are looking for full time Team Leader to join our packing and dispatch team.
You will be working closely with the Packing and Despatch Manager to ensure the processes and deadlines set for the area are met. This will include working hands on as part of the team as a packing team member and dispatcher. You will lead by example and ensure that the team are managed to work as effectively as possible.
Based in our new Chocolate HQ in Holton Heath, you will be working with a passionate, energetic team in a fast-paced environment, hand-packing our award-winning chocolates for our Chocolate Houses and online mail order business.
You will need
- Strong communication skills
- Great attention to detail
- Ability to prioritise tasks and be able to adapt to the changing needs throughout the day.
- Experience working in a warehouse environment either in a packing or despatching capacity.
- Able to work under pressure and ability to manage the team through busy periods calmly.
- Strong computer skills including experience with Outlook, Excel and Word.
- A hands-on and lead by example approach.
Our core hours are Monday–Friday between the hours of 8am and 5pm for a total of 45 hours (including a paid half hour lunch break and a 15 minute coffee break).
During our busy dispatch periods (mid-Nov to Christmas and the three weeks leading up to Easter) we will need you to be flexible to ensure that we are able to manage these periods. This will include working weekends and changing your starting times to start earlier or later.
Full training will be provided, and there are lots of opportunities to enjoy samples of our handcrafted chocolates.
Job Types: Full-time, Permanent
Salary: £12.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Poole, BH16 6LS: reliably commute or plan to relocate before starting work (required)
Experience:
- team leading: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Packing and Despatch Team Leader roles across Chococo's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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