Administrator
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Position Overview & Specifications
Role: Administrator
Salary: £28,000 dependent on experience
Reports to: Certification Officer (administration co-ordinator)
Direct reports: None
Contract: Permanent, full-time
Location: Balham,London
Working closely with the both the Certification Systems Manager and the Certification Officer (administration co-ordinator). This opportunity plays a central role in providing administrative support for all of the activities of CIBSE Certification, but with particular focus on certification of all individual’s competence.
Responsibilities
· Monitor all CIBSE Certification mailboxes
· Maintenance of records as required on the internal database i.e. insurance detail updates, change of address details, etc.
· Renewal and recertification processes, e.g., insurance chase, update CPD, ID cards and photos, issuing certificates and ID cards in Accredible
· Maintain and process lodgement credit sales
· Chasing overdue invoices e.g., registration fees and lodgement credits
· Chasing renewal of LCC Simulation software certificates
· Process personnel scheme applications for CIBSE Certification
· Update and maintain CIBSE Certification website
· Undertake any other duties as required
Person specification
· Attention to detail and can use own initiative
· Good customer service, written, oral and communications skills
· Ability to work on your own and within a small team
· An understanding of procedures and work instructions
· Experience in database entry, record keeping and Microsoft applications is essential
· Able to work towards deadlines and prioritise workload
· Ideally you will have an understanding of Salesforce and confidence in using different software applications
· Knowledge of the energy management and energy assessor requirements is desirable
About CIBSE Certification
CIBSE Certification Ltd was established as a certification body in 2007 and is accredited by UKAS to conform to ISO 17024 and ISO 17021. It is a subsidiary of The Chartered Institution of Building Services Engineers (CIBSE).
The company operates several statutory and non-statutory registers of competent persons within the United Kingdom that covers non-Domestic Energy Performance Certificates (EPCs), Display Energy Certificates (DEC), ESOS Lead Assessors, Air Conditioning Inspectors, Heat Network Consultants, EnMS Specialists for ISO 50001 and Section 63 Advisors for Scotland. These registers broadly allow or promote work involving different aspects of energy performance in buildings, industry, and transport.
Application Process
To apply for the role please send a copy of your CV plus a covering letter outlining how you feel you would be a great fit for the role to sgray@cibse.org
Job Types: Full-time, Permanent
Salary: From £28,000.00 per year
Benefits:
- Bereavement leave
- Company pension
- Cycle to work scheme
- Flexitime
- Life insurance
- Paid volunteer time
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 24/04/2023
Reference ID: #CIBCertAdmin
Expected start date: 17/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Administrator roles across CIBSE Certification Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,000 - £28,000 bracket, including retirement vesting and health parity.
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