Regulatory Project Management Office (PMO) Coordinator

Treasury and Trade Solutions Regulatory Project Management Office (PMO) Coordinator, AVP

Overview

This position is part of the global Treasury and Trade Solutions (TTS) In-Business Risk team responsible for supporting the global TTS business execution needs related to the management of Program/ Projects tagged as Transformation and business management. The initial focus will be on supporting the establishment of the TTS Project Management function into current and new processes and identifying improvements and best practices.

Part of a growing team, the Project Management Office (PMO) Coordinator will support the planning, delivery and coordination of day-to-day activities relating to Transformation Programs alongside supporting the TTS Project Management function. The role will also include integration across multiple functional business areas with specific linkages to Product, Operational Risk & Controls, and In-business Operations & Technology. Experience in the transformational change environment, risk management, project management, communication skills and having held a position in a large PMO are required to guide, influence, and assist others to meet strict timelines.

Key Responsibilities

• Support planning, delivery, and coordination of day-to-day activities of assigned TTS Transformation Programs

• Support the integration and collaboration with Program/ Project Manager partners across other Transformation Programs to manage dependencies and action deliverables

• Stakeholder engagement and management, partnering with relevant functional teams, to ensure all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones and deliverables.

• Support and/or manage and track the project/ work effort including the development and maintenance of a project plan that outlines the key milestones and tasks associated with completing the project

• Provide regular status reporting and communicate next steps, dependencies, etc and document decisions/ changes to the project in the form of meeting minutes, communications

• Collaborate with members of the cross-functional working group on any project delays, risk/ issue assessment and risk/ issue mitigation plans

• Support the Program Office Manager top drive adherence to program processes, procedures, methods, controls, and standards for successful program delivery

• Responsible for headcount administration and reporting, alongside supporting the business resourcing management process.

• Coordinate the update of and maintain the business mandated Project Management Tools.

Developmental Value

• The role is a contributor to the coordination and direction of the Program Office, and successful execution of the TTS remediation efforts

• The role is global in nature and will entail developing relationships and working with senior stakeholders across multiple countries, products, and control functions

• Engagement with TTS staff and functional partners across multiple countries at all levels of the organization

• Exposure across the TTS business, ICG and in various regional/ global forums

Knowledge/ Experience

• Education: Bachelor’s Degree is required

• 4-7 years of related experience in Program/ Project Management or PMO, working on large, strategic or transformation cross-functional Programs/ Projects

• Strong financial services business understanding and able to facilitate discussions with all levels of the organisation

• Experience of working within a global and virtual team

• Business Management experience is preferred

• Knowledge of the products and services that TTS offers is preferred

• Professional Project Management qualification is preferred

Competencies

• Refined Program/ Project Management skills and experience; ability to develop, execute and monitor initiative plans using MS Project

• Procedure oriented; ability to communicate required ways of working and ensure alignment to the defined standards and controls.

• Excellent verbal and written communication skills, with an ability to escalate issues to management where required

• Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely work, and knowing when to escalate

• Excellent interpersonal skills, problem solving, team-work and analytical skills

• Comfortable navigating complex, highly matrixed organizations and working in an ambiguous environment with offsite supervision

• Ability to multitask in a high-pressure environment and work under tight deadlines

• Highly collaborative, team orientated and willing to challenge norms

• Must be a self-starter with the ability to set high standards of deliverables. Highly developed attention to detail

• Excellent Microsoft Office skills and be an advanced user of MS PowerPoint, Excel, SharePoint, and Project. Experience of Jira and Confluence is a plus.

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