Money Adviser, Ilkeston 37 hrs (trainee role available)
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Position Overview & Specifications
Hours: 37 hours per week (Money and Pensions Service funded post)
Salary: £22,820 to £25,038 per annum, dependent on experience
Contract: Permanent
Base: Ilkeston with some travel throughout Amber Valley and Erewash
Would you like to help people become free of debt and money worries? Why not consider joining our friendly Money Advice team which provides a vital money advice service to clients.
The ideal candidate will have excellent money advice skills, some knowledge of the current benefits system, and an up-to-date knowledge and understanding of welfare reform. Previous money advice work is desirable but not essential as full training will be provided along with an opportunity to complete the Accredited Money Advice Learning Plan. Good communication skills, both written and verbal are essential, as is the ability to effectively communicate with our customers with a non-judgemental approach.
This is a hybrid role with some work able to be completed from home.
Terms and conditions
Annual leave: 35 days annual leave per year, including Bank Holidays and four days Christmas Shutdown. Additionally, there is a long service leave of 1-5 days after 4-8 years’ service. We also offer an annual leave purchasing/selling scheme. Pension: Auto enrolment into an approved pension scheme. 6% contribution by the organisation, 2% contribution from staff member. Sick pay: 3 months full pay and 3 months half pay (dependent on length of service). Other benefits: Employee assistance programme, including perks.
At Citizens Advice Derbyshire Districts we provide free, confidential, impartial and independent advice and information on a wide range of subjects. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. The successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and the background and circumstances of your offence. Please get in touch to see our policy on DBS checks.
To view and download the recruitment pack visit: www.citizensadvicederbyshiredistricts.org.uk/get-involved/join-our-team/
Closing date: When a suitable candidate is found
Interviews: TBA
Job Type: Full-time
Salary: £22,820.00-£25,038.00 per year
Benefits:
- Company pension
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Ilkeston: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Money Adviser, Ilkeston 37 hrs (trainee role available) roles across Citizens Advice Derbyshire Districts's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,820 - £25,038 bracket, including retirement vesting and health parity.
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