Administration Support Worker x 2
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Position: Administration Support Worker x 2
Location: Walsall and Sandwell
Closing date: 07 June 2023
Role detailsJob title: Administration Support Worker x 2
Location: Walsall and Sandwell
Salary: £20,048
Salary pro rata: Yes
Hours per week: Walsall 18.5 / Sandwell 21.5
Closing date for applications: 07-06-2023
Closing time: 23:59
Interview date: 14-06-2023
Link to job pack for application and for more information:
https://docs.google.com/document/d/1SGm53k9xbIsNF1hMcLs3ywvbfG8-sew2/edit#
The Administration Support Worker will be required to attend a busy reception area, complete administrative tasks, and support the locality team.
The role includes triaging clients and visitors coming through the door and providing them with accurate and adequate information to help them.
It is important that the Support Worker can work alone using their own initiative, with minimal supervision, as well as part of a wider team.
The ideal candidate will have the ability to systematically manage a varied workload, prioritise, meet deadlines under pressure and maintain all records accurately.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Administration Support Worker x 2 roles across Citizens Advice's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,048 - £20,048 bracket, including retirement vesting and health parity.
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