Technical Support

Grantham

Role: Technical Support
Location: Grantham
Type: Full Time, Permanent
Hours: 07:30 – 17:00 (45 per week)

We Do What We Say and We Care

That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done and who appreciate their role in helping others to be successful.

The Role:

As a Tech Support, you will assist our Operational Managers & Agents in the delivery of safe and efficient main-laying programmes within our Anglian Water Integrated Metering Developer Services (IMDS) framework.

Responsibilities:

• Ensure water quality & hygiene standards are achieved consistently using water quality reports
• Collate and review key Health & Safety forms such as near miss/hazard spots, making sure issues raised are resolved
• Audit scheme documentation in line with Health & Safety standards
• Collate toolbox talk material and assist with delivery
• Investigate customer complaints and manage through to resolution
• Work with the planning department to help coordinate the scheme delivery including materials and backfill orders
• Support the team with IT issues including tablets, and the in-house systems, Workday and SharePoint
• Maintain/update plant report and develop/maintain relationships with various suppliers and stakeholders
• Maintain Depot and complete regular formal checks to ensure water quality and general standards

Skills, Knowledge & Experience:

To be successful in this role you will possess excellent communication & IT skills, with proven experience of being methodical & organised in your approach. You will be someone who sets high standards for Health & Safety and has a strong teamwork ethic.

If you can also demonstrate practical experience within a utilities or civils environment, particularly focusing on Developer Services, with an understanding of street works and hold any relevant tickets & cards, we would love to hear from you!

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

What Next

You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 22 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebra