Neighbourhood Response Officer

Salary: £31,991 to £37,158 per annum Hours: 36 hours per week Contract Type: econdment/Fixed Term Contract until 31st December 2023 We’re looking for a confident, customer focused Neighbourhood Response Officer to join our team in the North region. You will be responsible for supporting Clarion to enbed its vision to provide safe, secure and attractive neighbourhoods with vibrant, diverse and stable communities where people want to live……… If you are excited by the opportunity to deliver our core values Open Respect Evolve Success Responsible Then read on……. What you’ll be doing Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements. We’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You will also be responsible for customer visits including sign ups, welfare checks, and investigations of ASB and breaches of tenancy. What you’ll need We’re looking for a confident and resilient individual with a positive mind set. With sound experience in customer service, you’ll enjoy working with people in the community. You’ll be able to develop effective working relationships across Clarion and external agencies, within and across the team and also be confident working alone. You’ll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. Although the role has responsibility for managing an area, extensive travel across the region is required from time to time to cover others. What you’ll get in return Knowing that you’re making a difference to our resident’s lives is rewarding, but our role’s offer much more than that. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

• Competitive salaries that are benchmarked regularly against current market rates
• Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
• A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
• Matched pension contributions of up to 7.5% of your salary with generous life assurance
• Flexible and agile working for the majority of our employees.

Other perks

• Company Bonus Scheme
• Eye care vouchers
• Holiday trading scheme allowing you to buy and sell leave
• Free counselling and legal advice scheme for you and your family
• Interest free loans for season ticket and study leave

If this sounds like an opportunity you’d be interested in, we look forward to hearing from you. Closing Date: Monday 26th June 2023 at midnight Interviews to be held Wednesday 5th July 2023
You can download the role profile here - Neighbourhood Response Officer This post is subject to Basic Criminal Record Check Clearance. Applicants must be able to travel across the region as required. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.