Good Neighbour
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Position Overview & Specifications
Good Neighbour
Resident Services
4 hours per week
Permanent
£22,620 pro rata until 31.12.23
£22,902 pro rata from 01.01.24
Here at ClwydAlyn, we are looking to recruit a Good Neighbour to join the resident services team. You will be responsible for looking after a varied property portfolio including Intermediate Rent Properties, Group Homes, Rent to Own, Leasehold, Shared Ownership, LSE Schemes and Commercial Properties.
This post is a permanent basis part time.
· Are you looking for an excellent work life balance?
· Would you like 25 days paid holiday (increasing to 30 days), with the opportunity to sell/purchase more annual leave?
· Receive up to 8% employer pension contributions.
· Join a Cycle to Work scheme.
· Receive eye care vouchers.
· Excellent enhanced maternity package and many other company benefits.
If so, we could be a great match….
How we work
Our people are key to our success. Our core objective is focused on tackling poverty across North Wales where we provide homes and services.
Everything we do is based on our values of Trust, Kindness and Hope. We are looking for someone that lives and breathes these values!
About Us
ClwydAlyn Housing is a well-established, family friendly and respected provider of housing and related support services across North Wales, where people live life at the heart of everything we do. We are an agile working organisation and a member of the Working Families Group, truly living and breathing our values of trust, hope and kindness.
We are on an exciting journey which will see us implement a new business plan focused on tackling poverty and providing excellent quality care home services across North Wales.
Who are we looking for?
The Role is to support the Affordable Homes Team in providing a high-quality Good Neighbour Service at one of our Leaseholder Schemes for the Elderly based on Prestatyn (Ty Gwylfa). For this role you will have a good understanding on the needs of the elderly and be able to encourage the continued good health and independence of the residents. The role includes…
· Collecting litter from both parking, drying and garden areas
· To sweep out and if required, wash down and disinfect bin stores/areas leaving the stores/areas in a tidy state.
· To hold and be responsible for all keys necessary in the performance of these duties.
· To be aware of fire regulations and acquaint new residents of the fire drill and related procedures.
· To aware of water hygiene regulations and carry out monitoring duties to comply with these.
· To bring to the attention of the Affordable Homes Officer - any matters which may be of concern.
· To register all new residents with current careline monitoring provider and update the information annually and as and when required for existing residents.
· Maintain all records in line with GDPR guidelines and requirements.
This role requires an Enhanced Disclosure & Barring Service (DBS) check which we pay for.
The closing date for applications is 20th June 2023. This date may change depending on number of applicants.
We are always striving to improve our recruitment practises and we may send you a follow up email asking for your feedback and opinion on your recruitment experience with us, if you would prefer not to be contacted, please highlight this during the application process.
Job Types: Part-time, Permanent
Part-time hours: 4 per week
Salary: £22,620.00-£22,902.00 per year
Work Location: In person
Application deadline: 20/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Good Neighbour roles across ClwydAlyn Housing's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,620 - £22,902 bracket, including retirement vesting and health parity.
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