Customer Support Representative - Industrial Placement (IP)
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Date Posted:
2023-04-24Country:
United KingdomLocation:
Goodrich Control Systems, The Radleys, Marston Green, Birmingham, B33 0HZPosition Role Type:
UnspecifiedTitle: Customer Support Representative - Industrial Placement (IP)
Location: Marston Green, Birmingham
Reporting Manager: Laura Robinson
Power & Controls:
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
Are you a University student looking to spend an academic year (12 months, fixed term contract) working for a company as a full-time, paid employee?
If yes, please apply now!
Overview
The successful candidate will administratively support the commercial team in the broadest sense of the word, executing daily transactional requirements linked to each unit receipted into the business.
Key Roles and Responsibilities
Duties include but are not limited to:
Reviewing of customer purchase orders
SAP Data Entry
Contract Review execution
OTD Management and Exchanges
Generation of customer Pricing and Quotation
Invoicing of customer orders
Administrative transactions relating to the above activities
Resolution of queries relating to the above activities
Credit and Debit Notes, where required.
Desirable Skills and Experience
Ideally suited for individual studying Business Management or similar;
IT literate;
Meticulous attention to detail;
Pro-active approach to work;
Ability to work within a team;
Strong communication skills, both written and verbal.
This position may involve access to export-controlled information and hardware where an export license would be required for compliance with applicable laws and regulations. Employment will be subject to satisfactory security checks, export license approval, and if required, completion of a non-disclosure agreement.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
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Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Aerospace & Defence
Based on transatlantic hiring benchmarks for Customer Support Representative - Industrial Placement (IP) roles across Collins Aerospace's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Aerospace & Defence.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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