Assistant General Manager
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Position Overview & Specifications
Assistant Manager
35k Basic plus potential 10% bonus
As Assistant General manager you will support the general manager across Peppermint operations at Freight Island, with a focus on bar operations & cocktails. The role covers a broad range of skills and requirements which are covered in the key performance indicators below.
The AGM will oversee the internal and external wet outlets throughout the business ensuring stock GP & staffing targets are being met. You should have strong commercial thinking and exceptional planning, organisation and collaboration skills.
THE ROLE
- Oversee the day to day operations & maintenance of the bars
- Support the general manager with the tending process for new stock lines
- Run quarterly menu reviews with the general manager & Peppermint directors.
- Establish and maintain high standard of bar staff performance and exceptional customer service.
- Ensure bar staffing levels are at the correct levels at all times and people are recruited into the right roles.
- Ensuring on site targets are being met (staffing, stock)
- Develop the team to be the best that they can be. Promote from within and build a team spirit to create a happy working environment.
- Assist with recruitment & staffing procedures, with support from the team.
- Oversight of drink menus
- To ensure that company & venue policies are being upheld.
- To ensure Peppermint and venue H&S is upheld doing spot checks.
- To ensure that stock paperwork is being correctly completed by all departments.
- End of night reporting to Peppermint directors.
- Ensure that venue EPOS is working correctly and communicate any problems to general manager & Peppermint head office.
Operational responsibilities
- Sign off on weekly site rota with the general manager
- Place weekly stock orders for the following week
- Weekly stock audits
- Recruitment and training of bar managers & staff
- Work with Peppermint FOH event managers to ensure customer service
- Ensuring a 95% pass rate on cocktail specs for bar staff.
Hours
- Up to 48h per week
- Full time
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Catering & Food Service Contractors
Based on transatlantic hiring benchmarks for Assistant General Manager roles across Compass Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Catering & Food Service Contractors.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £35,000 bracket, including retirement vesting and health parity.
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