Customer Service Advisor - Nights 4 on 4 off
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
4 on 4 off rotational shift pattern - 31.5hrs per week (21.00 - 07.00) Remote working
Salary: £11.47 - £12.42p/h (£18,788 - £20,363) dependant on experience
As our customer service advisor on nights you will be dealing with a variety of incoming calls as a first point of contact for some of our high profile clients. You will be assessing the nature of the calls in order to transfer or escalate ensuring that each call has a valued outcome. Additionally you will be required to carry out data related admin tasks using Excel.
Whether you are looking to kick start your career or an experienced customer service advisor then we would love to hear from you! ComXo recognises ambition and talent with fantastic opportunities to progress to Senior Customer Service Advisors, Team Leaders and beyond.
Our next induction for this role is Monday 6th February 2023. You would need to be able to start on this date and commit to a two-week office-based induction.
What we are looking for:
- Previous customer service experience is desirable but not essential as full training will be provided
- A good telephone manner with a passion to deliver a first-class service
- A ‘can do’ attitude
- Someone who is happy working nights on a rotational shift pattern
What do we offer:
- A competitive salary
- Increased out of hours allowance after successful completion of probation
- Additional holiday allowance after each year of service
- Extensive training programme with great career opportunities
- Social and wellbeing events
- Employee referral programme
- Free on-site parking
- Company pension
- Flexibility to work both from home
Job Types: Full-time, Permanent
Salary: £11.47-£12.42 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- On-site parking
- Referral programme
- Wellness programme
- Work from home
Schedule:
- 10 hour shift
- Night shift
- Weekend availability
Application question(s):
- Are you happy working nights on a 4 on 4 off shift?
- Can you commit to a 10-day office-based induction (Location - Datchet) starting Monday 6th February 2023?
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Advisor - Nights 4 on 4 off roles across ComXo's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
