2023 Summer Intern - Technology Support

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming. Job Description Location: London, GB UK Summer Internships are here… If you're driven, enthusiastic, and passionate about our brands, then our Summer Internships could be the perfect opportunity for you. During this paid internship you will get first-hand work experience, mentoring from employees in your selected field, as well as the chance to contribute and make a real impact. Our brand thrives on nurturing future talent and we want you to be part of that journey, which means you don’t need to have tons of experience, just the right attitude and determination. To be eligible you must be:

• Over 18 and have the legal right to work in the UK
• Going into your final year of higher education in Autumn 2023
• Able to come to our London office on a daily basis
• Available from 5th June to August 11th 2023

Important info we don’t want you to forget:

• Applications close on 13th March at 9am
• Any applications that do not come via our careers portal will not be considered.
• If your application is successful in moving to the next stage, we will contact you by 16th March.
• Unfortunately, if you do not hear from us by then, you have not been successful and we won’t be able to provide feedback.
• Along with your CV, please also attach a Cover Letter and/or your portfolio (if relevant).
• Please make sure you answer all application questions fully and in line with the instructions; any applications that are not fully completed, will not be considered.
• Later on in the application process we may ask you to record a short video of yourself answering some set questions - We’ll use this video to help us shortlist applicants

The Team

• The local Site Support team is part of Global Support within Enterprise Technology. There are Site Support teams in all Condé Nast offices globally. The Site Support teams are the face of Technology and the first contact point for our colleagues in the business when they have any tech issues with laptops, applications, printers or general questions on how to do things.

What will you be doing?

• As a member of the UK Global Support team you will be providing 1st level Support from our Tech Hub based at The Adelphi in London. This role will include a range of activities including:
• Password resets and other logging in issues
• Laptop builds
• New starter setups
• Application installs
• Troubleshooting laptop tech issues

Who you are:

• A computing degree would be helpful but not necessary.
• Customer service skills or related experience would be hugely beneficial as primary focus would be greeting colleagues as they visit the Tech Hub
• Adding to the above good communication skills are important

What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.