Design Lead, Commerce Platform

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming. Job Description Location: London, GB Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, and many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. The company is headquartered in London and New York and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the U.K. and the U.S, with local license partners across the globe. The Role The Condé Nast Global Media Platform powers our network of over 65 websites, 5,000 editors, and hundreds of millions of monthly visitors and digital revenue dollars. Our teams create the software and technologies that make this possible; spanning from a robust multi-brand design system and web framework, to our CMS and other publishing products, to user accounts and subscription journeys, to robust ads and commerce products.
We are looking for a strategic and highly collaborative Design leader to guide product design and design strategy for the Commerce Platform team. They will partner with senior leadership within the Product, Design and Engineering organisation to deliver on business and design strategies to empower our brands to meet ambitious growth targets by building robust and scalable commerce experiences and capabilities. The success of this role depends on the success of our brands effectively utilising the platform so collaboration and creative strategising with cross-brand and cross-disciplinary stakeholders will be critical. This is a real opportunity where content and commerce truly merge, creating a unique market proposition for our engaged audience, through our instantly recognisable brands. The Team Our mission is to empower our brands such as The New Yorker, Vogue, Wired, and Vanity Fair for business and creative success by creating the next-generation suite of content publishing and consumption experiences. We are a group of designers, product managers, engineers, strategists, and researchers dedicated to building innovative, user-centric products. We are a team of experience designers with expertise in visual design, UX, interaction design, and research. We partner closely with editorial, product management, engineering, and business partners to strategise, design, and launch effective and beautiful digital products. We believe that a well-formed design culture is essential to delivering excellent products. What will you be doing?

• Partnering with Product leadership and senior stakeholders across the business, you will own and drive the design deliverables for the Commerce Platform team..
• Lead the platform design functions, collaborating with partners on your cross-functional teams to understand the needs of the teams and establish a structure, and end-to-end workflows designed to best serve those needs.
• Coach your team in delivering on our business goals and proactively drive strategic solutions and results.
• Be highly communicative and responsive both within your team and across the company while managing a sizable backlog of active projects.
• Manage the holistic view of your product suite across integration (customer and technical) points to provide a superior seamless product experience from daily improvements to fulfilling longer-term strategies.
• Create end-to-end customer journeys that inform new platform capabilities and support key business goals and metrics.
• Employ user research and analytics data to develop a deep understanding of how users engage, what matters to them, and identify pain points.
• Contribute to the Commerce Organisation design strategy to inform the roadmap, translating business needs into user experience opportunities.
• As a senior leader of the design team, help set the tone and shape our organisational culture while evangelising the value of user experience design and research

Who you are:

• Experience leading cross-platform digital experiences at E-commerce or consumer facing technology companies.
• Experience leading and building world-class product experiences, streamline workflows with continuous iteration and improvement. Data and iteration are second nature to you, but you know when to experiment with new propositions.
• A portfolio of design initiatives that have directly impacted commercial performance, or business KPIs.
• You have the technical understanding to be both tactical and strategic about driving platform capabilities and roadmaps.
• Experience shipping large web and mobile products, whilst working in an agile cross-functional environment
• A data-driven mindset: Familiarity and experience with hypothesis-driven design as well as qualitative and quantitative testing
• Established approach to framing and solving hard problems and a rich understanding of a range of design and research tools and methods
• Excellent communication, facilitation, interpersonal skills, to clearly communicate and lead diverse, multi-disciplinary teams.
• Mastery and able to guide on user experience design, including usability and accessibility principles, user research methodology, testing techniques (A/B, Multi-Variant), design theory, and interaction design.
• Preferred Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience.
• Willingness to roll up your sleeves and get things done.
• Take smart risks and champion new ideas

Where will you be? We encourage hybrid working but when you are in the office, this role will be primarily based in the wonderful Adelphi building with breathtaking views over the Thames and next to the hustle and bustle of The Strand. This is our London HQ and where members of our global teams sit enabling all of our award-winning content to be created. What benefits do we offer?

• Condé Nast Learning Hub where you’ll find you’ll find all Condé Nast-developed learning courses and trainings, and over 16,000+ courses in seven local languages
• 25 days holiday and extra days of annual leave for if you get married, move house or want to volunteer
• Hybrid working and core hours
• Competitive pension scheme
• Bupa Private Healthcare
• Season ticket loans
• Cycle to work
• Employee Assistance programme
• Bring your dog to work
• A wide variety of wellness benefits including gym discounts
• Discounts and Magazine Subscriptions
• Employee Resource Groups to provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce

What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.