Client Administrative Assistant

About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description: Client Administrative Assistant
We are hiring for a client facing role to act as a interface between the client and our project and admin teams. The role is a blend of client interaction and assisting the project teams with change orders and day to day client management.
The role will report to the project director and work mainly with the project team but will also interact with multiple areas of the business.
Responsibilities:

• Ensuring existing clients are satisfied through after-sales care, as well as gaining and using feedback.
• Engage in day-to-day communications with customers; answer their questions
• Raise quotes and chasing existing work requests on the system
• Arrange all accommodation and travel for team members when necessary
• Seek out feedback for items that have stalled in our internal process
• Ensure correct sign off and approval processes are taking place within the account management system (Monday.com)
• Attend industry events to assist the team with lead captures

Experience:

• Demonstrable experience using project management methodologies desirable
• Client facing experience from either a project or sales perspective
• Working within a busy team managing multiple projects
• Experience of Monday.com
• Good knowledge of Microsoft products such as word and excel

Closing: Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.