Operations Administrator
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Position Overview & Specifications
Research Operations are part of Research Services. Operations staff are based within Research Institutes and are responsible for supporting research activity through the design, development and implementation of effective and efficient administrative processes and procedures.
This is an exciting opportunity to be part of a friendly team that are responsible for providing professional administrative services to support a variety of activities across multiple research themes within the Institute for Creative Cultures.
The Institute is made up of three research centres – Postdigital Cultures (CPC), Art, Memory and Communities (AMC) and Dance Research (C-DaRE). As Operations Administrator you will be the first point of contact and support for academic staff and PhD students (PGRs) on research related enquiries. Working with colleagues, you will take responsibility for tasks such as managing a shared inbox, booking travel, servicing committees and meetings, managing diaries and processing payments and expenses through the University's finance system. In addition you will have the opportunity to get involved in and support research events and projects.
You should be a strong team player and have strong communication skills. You should be comfortable prioritising work and co-ordinating and managing complex activities to meet competing deadlines. Attention to detail and the ability to use your own initiative are essential.
You should be qualified to A Level standard or equivalent and/or have substantial relevant demonstrable experience gained working within a research and/or education sector. You will have significant experience of using Microsoft Office, in particular Excel and Word, and a variety of other software packages and computerised management information systems, along with demonstrable experience of data handling including data collection, input to electronic systems, analysing, interpreting and manipulating data and producing reports. You will be part of a supportive community across the Research Institute and Research Services.
Coventry University offers 30 days annual leave, staff discounts and professional development.
For any queries or an informal chat about the role please contact Samima Hussain ab4945@coventry.ac.uk.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Operations Administrator roles across Coventry University's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,662 - £26,396 bracket, including retirement vesting and health parity.
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